Friday, December 20, 2019

Microlesson: Dealing with a Customer Complaint

This week's microlesson could be handy for Business English classes. The topic is: Dealing with a Customer Complaint.

See it here:

http://www.roadtogrammar.com/microlessons/index.html?&1&abk

Sample screenshot:



No comments:

IELTS Listening Practice

Here is a set of ten practice activities specifically designed to help learners prepare for part four of the IELTS listening test, which is ...