Friday, December 20, 2019

Microlesson: Dealing with a Customer Complaint

This week's microlesson could be handy for Business English classes. The topic is: Dealing with a Customer Complaint.

See it here:

http://www.roadtogrammar.com/microlessons/index.html?&1&abk

Sample screenshot:



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New Quizzes on Modal Verbs

Redone the quizzes and notes on modal verbs on Road to Grammar to make them more comprehensive. There are now seven quizzes on modal verbs w...