Friday, December 20, 2019

Microlesson: Dealing with a Customer Complaint

This week's microlesson could be handy for Business English classes. The topic is: Dealing with a Customer Complaint.

See it here:

http://www.roadtogrammar.com/microlessons/index.html?&1&abk

Sample screenshot:



No comments:

Listen and Read: Simple Activities for Young Learners

On the junior version of the site, I have placed a series of simple listening and reading activities that I have developed while teaching a ...