Friday, December 20, 2019

Microlesson: Dealing with a Customer Complaint

This week's microlesson could be handy for Business English classes. The topic is: Dealing with a Customer Complaint.

See it here:

Sample screenshot:

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Present Perfect Tense Module

This week, I reposted the module on the present perfect tense with a new look, in line with the other materials on the site. This should als...